Careers

Do you know a carpenter that wants to be part of a team?

We are growing and need professionals that are seeking employment with a company that has been around since 1976! We are looking for a skilled carpenter that is not only great at carpentry, but also great with our customers.

Abilities including trim, flooring, drywall, painting, roofing, window install door install, light plumbing / electrical are a huge plus!

Must be presentable and professional at all times.
Must have valid driver’s license and transportation to office.
We will provide a competitive wage, uniform, smart phone, and transportation from job to job.

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We are growing our water damage division and looking for somebody to join our team as a Lead Water Damage Tech.

Responsibilities include:

• Respond to service calls after-hours within company policy standards
• Complete and upload all documentation when a new water loss is reported
• Review and get all job details and information into project software for all jobs
• Call customer 15 minutes before expected arrival to their site
• Meet with customer and review the company brochure.
• Obtain and upload signed work authorization form from customer prior to initiating work
• Identify the source of the problem and scope of the damage
• Take and upload photos of loss and equipment placement
• Productively and safely move furniture to prepare the home for drying and cleaning
• Work safely and carefully in environments that have suffered fire, water or wind damage
• Perform water extraction as per company and IICRC standards
• Set up air movers and/or dehumidifiers as per IICRC standards
• Draw diagram of affected area in Xactimate onsite
• Monitor, replace, remove and record equipment as required by company and IICRC policy
• Input Notes daily into software using mobile app whenever possible
• Operate and maintain all equipment and vehicles to company standards

Must be flexible and willing to work in other divisions as needed.

Pay depends on experience, will train the right person!

This position can be a path to project management for the right person.

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We are seeking a Project Manager to join our team! This position is responsible for estimate writing, budgeting, selling, and collection of our general construction and insurance loss projects.

If you have extensive Xactimate and Dash experience, this might be the job for you. If you lack that experience, but still have interest and the qualities we are looking for, we have a program that will allow you to start as a lead water technician and train to work your way into the Project Management position.

Responsibilities include:

• Work with our coordinators, trade partners, and field techs to deliver excellent service to our clients.
• Depending on job type you will be responsible for writing estimate, budgeting, selling, and collection.
• Keep all interested parties in the loop.
• Regular and consistent communication.
• Thorough documentation of all pertinent job functions.
  Serve as a liaison between business and technical aspects of projects

Qualifications:

• Previous experience insurance loss work.
• Strong project management skills
• Strong analysis and critical thinking skills
• Deadline and detail-oriented
• Proficient in Xactimate and Dash web based software.

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Springfield Restoration & Remodeling is now accepting applications for the position of Client Care Coordinator (C3). This may be the perfect job for you if:

• You like bringing order to chaos and helping people get back to normal when they’re experiencing really difficult circumstances.
• You enjoy being part of a team of achievers that works hard together to be the best.
• You want to be part of a company where values aren’t something you hang on a wall but actually inform the way customers and teammates are treated.
• You are highly organized and able to take responsibility for managing a complex process with multiple participants.
• You take responsibility for results instead of making excuses.
• You work well with others and have a passion for delivering above and beyond customer service.
• You understand that your role has a major impact on the reputation of the entire company and act accordingly.

Position Summary

The C3 ‘s role is to be the conduit and coordinator of the project as they are the channel for conveying information to all parties involved including, but not limited to: company officers and managers, other team members, subcontractors, insurance adjusters, and clients and coordinating all aspects of the job with same.

Essential Duties and Responsibilities include:

• Utilizing our project management software to enter new jobs as well as manage projects from start to finish. You will ensure that the files are properly updated checking inspection dates, notes, photos and required documents are properly entered and uploaded by staff.
• Make an initial assessment of new projects and communicate with and assign/dispatch the appropriate crews.
• Schedule and coordinate meetings with Project Managers and clients and manage the calendar.
• You will be the main point of communication with all relevant parties including different Project Managers and internal departments, sub-contractors, insurance adjusters, vendors and the clients (often daily) from start to finish. You must be organized, diligent, play well with others and be caring and compassionate to meet client expectations.

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